Privacy Policy

Template notice: this page is a template. All placeholders in square brackets — such as [Company legal name] — must be completed with the company's actual legal information, and the content reviewed by a qualified advisor, before this website goes live.

We take the protection of your personal data seriously. This privacy policy explains what personal data we collect when you visit this website or contact us, why we process it, and what rights you have. We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP / revised DSG) and, where applicable, the EU General Data Protection Regulation (GDPR).

1. Controller

The entity responsible for data processing on this website is:

[Company legal name]
[Street and number]
[Postal code, City]
Switzerland
Email: info@batosolutions.ch

2. What data we collect

We collect personal data in two ways:

• Contact form and email inquiries: when you use our contact form or email us, we receive the details you provide — your name, email address, company name (optional), your project details and your message.
• Server log files: when you visit this website, our hosting provider automatically records technical information such as your IP address, browser type and version, operating system, referrer URL, the pages accessed and the date and time of access. This data is required for the secure and stable operation of the website and is not merged with other data sources.

3. Purpose and legal basis

We process the data you submit through the contact form or by email solely to respond to your inquiry, prepare a quote and communicate with you about a potential or ongoing project. The legal basis for this processing is the performance of pre-contractual measures taken at your request and our legitimate interest in responding to business inquiries. Server log data is processed on the basis of our legitimate interest in operating a secure and reliable website.

4. Contact form processing

Messages submitted through the contact form are transmitted to the form service configured for this website and delivered to us by email at info@batosolutions.ch. The form service processes your data exclusively for the purpose of delivering your message to us.

Form service used: [Form service provider name, e.g. Formspree], [Provider address / country], [Link to the provider's privacy policy].

5. Hosting

This website is hosted by [Hosting provider name], [Hosting provider address], [Country]. The hosting provider processes server log data (see section 2) on our behalf and in accordance with applicable data protection law. Data is stored on servers located in [Server location, e.g. Switzerland / the EU].

6. Cookies and analytics

This website itself does not set any tracking cookies and does not use advertising or profiling technologies. Technically necessary functionality does not require your consent.

[If analytics or other third-party services are added later, complete this section: name the tool (e.g. a privacy-friendly analytics service), the provider, the data collected, the legal basis and, where required, how consent is obtained.]

7. Data retention

We store personal data only for as long as it is needed for the purposes described above or as required by statutory retention obligations. Inquiry data is kept for the duration of our correspondence and, where an inquiry leads to a project, for the duration of the business relationship and applicable legal retention periods. Server log files are retained by the hosting provider for a limited period, typically [retention period, e.g. 30 days], and then deleted.

8. Your rights

Under the Swiss FADP (revised DSG) — and, where applicable, the GDPR — you have the right to:

• request information about the personal data we hold about you (right of access),
• have inaccurate data corrected (right to rectification),
• request the deletion of your data, where no legal obligation requires us to keep it (right to deletion),
• object to processing based on legitimate interest,
• where the GDPR applies, request data portability and lodge a complaint with a supervisory authority.

In Switzerland, the competent supervisory authority is the Federal Data Protection and Information Commissioner (FDPIC).

9. Contact for privacy questions

If you have questions about this privacy policy or wish to exercise your rights, please contact us at info@batosolutions.ch.

10. Changes to this policy

We may update this privacy policy from time to time to reflect legal or operational changes. The version published on this page is the current one.

Last updated: [Date]